Security & Privacy policy

1.0 Who we are

This site represents Heymat AS

2.0. What personal information we collect and why we collect them

We process anonymous statistics to improve our website, and customer information to provide services to our customers.

2.1. Contact Forms

If you use the contact form on our website, the information you provide is sent in an email format. This may include name, email, phone number and more. This information is used to respond to your inquiries and / or to offer one or more services.

2.2. Cookies

Cookies are small text files stored on your device. These are used to analyze user behavior, as well as remember the choices you make on our website. For example, an anonymous cookie is stored when you accept these terms so you do not have to accept them multiple times. This cookie is valid for 12 months.

If you have an account and log in to this site, we will create a temporary cookie to determine if your browser supports using this. This cookie does not contain any personal information and disappears as soon as you close your browser.

When you log in, cookies are created that store your login information and choices you have taken regarding how content will appear. Cookies with login information expire after two days, while display options last for one year. If you log out of your account, these cookies will disappear.

2.2.1 Change Cookies Settings

It is fully possible to turn off cookies in the browser. But be aware that many websites will not work. You will not be able to shop in online stores, or sign in to social media like Facebook and Twitter. On the browser’s own pages, you can read more about how to make your own settings related to cookies.

The cookies can be deleted from the settings in your browser. If you do not change the settings to not allowing cookies, these will be restored the next time you access a site that allows this.

2.3. Embedded content from other websites

Articles on this page may include embedded content (e.g. videos, photos, articles, etc.). Embedded content from other sites behaves exactly the same as if the visitor had visited the site as the embedded content comes from.

These sites may collect information about you, use cookies, or build third-party tracking systems and monitor what you do through this embedded content. This also includes tracking your actions via the embedded content if you have an account and are logged in to the site.

2.4. Analysis

On our website, we use Google Analytics. This is a very common analysis tool for analyzing user behavior on a site. Google Analytics is a Google service that allows you to see the number of visitors, pageviews, traffic sources, length of visit, geographic location, and more. This is information we collect to make our web pages better and easier to use.

3.0. Who we share your information with

In order to send you items you order in our online store, we will provide our carrier (DHL) with information about you. Our carriers only get access to the information they need to perform the services they provide.

We will never sell or disclose your personal information to any third party for the use of information for any purpose other than described in this privacy statement.

3.1. Your contact information

If you provide us with contact information, this information will only be used for the agreed upon purpose.

3.1.1. Customer Register

We can store contact information about you in our customer register if you contact us directly by email or contact form, or complete a purchase in our online store. Then information like name, email, address, and possibly phone number will be stored in our customer register. The purpose of this is to be able to follow up your customer relationship with us. Contact us if you wish to change or delete personal information you have provided.

3.1.2. Newsletters

You are stored in our customer register by signing up for our newsletter. You will then receive information from us by email about our services and / or other relevant news. If you no longer wish to receive our newsletter, you can send us an email and we will delete you from the subscription. You can also unsubscribe at any time through a link found at the bottom of all our newsletters.

3.2. Analysis

In the analysis context, statistics such as pageviews and other relevant information can be shared with our collaborators. This data is anonymous and cannot be linked to you as an individual.

3.3. Data processors

We can share your non-identifiable information with relevant data and analysis engineers. This can mainly include platforms like Facebook, Google and other marketing partners. Your data remains anonymous and cannot be linked to you as an individual unless you specifically consent to this use.

4.0. How long we keep information about you

Analysis data are stored for an indefinite period to see trends and behaviors.

For users who register on this site (if this option exists), personal information that they provide in their user profile will also be stored. All users can view, edit and delete their own personal information at any time (except for usernames). The site administrators can also view and edit this information.

5.0. Your rights regarding information we have about you

If you have an account on this, you may request an export file containing the personal information we have about you. This includes all the data you have provided. You may also request that we delete all personal information we have about you. This does not include information we are required to store for administrative, legal or security reasons.

You may also request access, change or deletion of your customer relationship. Contact us for further information.

6.0. Where we send information about you

Your information is primarily addressed in our internal system, but may also be processed by external partners.

If this site uses Facebook Pixel, an analytics and marketing tool from Facebook, Facebook may show you relevant ads from us. This cannot be linked to you as an individual.

If this page uses Google Analytics and / or Google AdWords,  or other analytics and marketing tools from Google, Google may show you relevant ads from us, as well as show us anonymous user behavior. This cannot be linked to you as an individual.

If this page uses MailChimp, a MailChimp newsletter tool, we may send you information and newsletters if you provide your contact information and consent to this purpose.

If this site uses other providers for advertising, your information may be used in advertising context through their systems.

7.0. Contact

If you would like more information, please contact us.

8.0. How we protect your personal information

Your personal identifiable information is treated with great caution and only by necessary parties. We use strong encryption on all our services and send all of the customer data on this page through an encrypted connection.

9.0. Our routines for data leaks

If data leaks occur, this will be handled as quickly as possible by our organization and any affiliates.

10.0. Klarna Privacy Policy

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.